This privacy policy sets out how Alraqia uses and protects any information that you give Alraqia when you use this website, shop in our stores or are a member of the Treat Me loyalty scheme.
At Alraqia, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Alraqia may change this policy from time to time by updating this page. We’ll notify you of any significant changes but you should check this page from time to time to ensure that you are happy with any changes.
When Alraqia collect and process your personal data we are doing so on our own behalf, and not on behalf of any third parties. This means that Alraqia Products Limited is termed a data controller under the terms of data protection legislation.
THE LEGAL BASES
The law on data protection sets out a number of reasons for which a company may collect and process your personal data including:
WHAT INFORMATION WE COLLECT
We may collect the following information:
SHARING PERSONAL DATA
We do not sell any personal information to any third parties. However we do share your data with the following types of companies so that we can provide our services to you:
· Companies that help get your orders to you – for example, delivery companies, warehouses and payment service providers
· Professional service providers – for example, data agencies, website hosts and marketing agencies to help with things we are not able to do ourselves
· Fraud prevention agencies
· Companies approved by you – for example social media sites if you choose to link your account and marketplace sellers where you place an order
MARKETING
If you have said we can, we’ll send you marketing messages by email, SMS or direct mail. Sometimes, we may use purchase history, wishlist or saved items to increase our knowledge or what our customers like, so that we can make sure we’re talking to you about things you’re interested in.
KEEPING YOUR INFORMATION
We’ll hold on to your information for as long as is necessary for the purpose for which it was collected or as is required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
At the end of that retention period your data will either be deleted completely or anonymized – for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and planning.
YOUR RIGHTS
Your rights relating to your personal information:
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